Profile Verification FAQ

Why is verification important?

Sometimes it can be hard to know for sure if the person you’re chatting with is who they say they are. Verification is a great way to add an extra layer of safety to your dating interactions on Mutual! Make sure your profile is verified, and ask those you match with to verify their profile as well.

Keep in mind, verification is a simple process of verifying a user matches their profile photos. It does not automatically mean that user is a good person, so always follow the tips outlined our Online Dating 101 blog post HERE.

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How to Get Verified:

  • Open your Mutual App
  • Go to “Profile” and scroll down to “Account Verification”
  • Follow the steps to complete the verification process. (You will choose one of the pre-approved poses, and submit a photo in that pose.)
  • Our team will then review the photo and verify your account. On average this takes about 48 hours.

When others on the app see your profile, they will notice a pink check mark on your profile indicating that you are a Verified User!

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If you have additional questions, please send us a message by going to “Settings” and “Help and FAQ” in your Mutual app.

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