Why is verification important?

Sometimes it can be hard to know for sure if the person you’re chatting with is who they say they are. Verification is a great way to add an extra layer of safety to your dating interactions on Mutual! Make sure your profile is verified, and ask those you match with to verify their profile as well.

Keep in mind, verification is a simple process of verifying a user matches their profile photos. It does not automatically mean that user is a good person, so always follow the tips outlined our Online Dating 101 blog post HERE.


How to Get Verified:

  • Open your Mutual App
  • Go to “Profile” and scroll down to “Account Verification”
  • Follow the steps to complete the verification process. (You will choose one of the pre-approved poses, and submit a photo in that pose.)
  • Our team will then review the photo and verify your account. On average this takes about 48 hours.

When others on the app see your profile, they will notice a pink check mark on your profile indicating that you are a Verified User!


If you have additional questions, please send us a message by going to “Settings” and “Help and FAQ” in your Mutual app.



  1. Catherine Reply

    Is there a way for you to verify that a divorced person is actually legally divorced? I’ve met guys on here who aren’t even legally separated as in they haven’t even submitted divorce papers.

    1. mutualappblog Post author Reply

      You will have to ask them! Hopefully, they’ll just be honest! If hey aren’t divorced fully please report them 🙂

  2. Ufuoma Omos kerry Reply

    I’ve done selfie several times but yet don’t get verified. Is there something I’m not doing right or is it that my hair look so unkempt therefore making my face different from my uploaded photos?

  3. Maria Huntsman Reply

    I am trying to erase my profile because my sister was using my cellphone number to log into mutual but she has her own cellphone now. When I try to erase the app, I get a message asking me to verify the account. Help please!

  4. Neydi Martínez Reply

    It’s been more than 48 hours and I haven’t been verified. Does it also mean I can’t see who likes me ?

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