Nobody likes missing out on a good deal. If you already have a current subscription to MutualUp, you can still take advantage of promotions and sales!
When you purchase a promotional package, you will receive an email with a single-use redemption code for each subscription purchased. You can click the link in the email to activate your code, but you’ll want to wait to redeem your promo code until after your current subscription expires.
To make sure your current subscription doesn’t auto-renew, you must cancel your subscription. Follow the instructions below:
PLEASE NOTE: If you don’t see an option to cancel your subscription, that means that you have already successfully canceled your subscription.
To cancel your MutualUp subscription on your Apple device:
- Tap here to view your Subscriptions page.
- Tap Mutual – LDS Dating.
- Tap Cancel Subscription.
To learn more, please visit Apple’s support page.
To cancel your MutualUp subscription on your Android device:
- Tap here to view your Subscriptions page.
- Tap Mutual – LDS Dating.
- Tap Cancel subscription.
- Follow the instructions on the screen.
To learn more, please visit Google Play’s support page.
To cancel your MutualUp subscription on our website:
- Log in to our Mutual Account Manager
- At the bottom of your account page tap “Cancel Subscription”
- A window will pop up. Tap “Cancel Subscription” again to confirm the cancellation
- Your subscription renewal date will now be listed as “Subscription Canceled”
If you’re having issues or you are unable to activate your subscription, contact us here and send your proof of purchase with the redemption code. Our support team can activate it manually for you.
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