mutualDates is a feature that lets you discover a wide-variety of dates near you* at exclusively discounted prices. Unexpected things happen all the time, we get it! If for some reason you need to request a refund for a date, follow these steps:
- Open the Mutual app on your smartphone
- Click the ☰ icon in the top left corner
- Click mutualDates
- Go to your account section by clicking on the 👤 icon on the top right corner of your screen
- Click the icon next to the mutualDate you need refunded
- Click the ‘Request Refund’ button
- A text box will appear. Type a short explanation for why you need the refund.
- Our support team will get back to you soon!
Refunds will be applied as credit to your account towards future mutualDates.
Need more help? Contact us at https://support.mutual.app/hc/en-us or firstname.lastname@example.org.
*For now mutualDates is limited to the Utah Valley, but we’re excited to expand into other areas in the future!
For additional information, check out these guides:
Our team of love experts at Mutual works hard to make sure you have the most helpful dating advice out there. Whether you're still searching for your person or working to move your relationship from the chat bubble to in-person, we've got your back every step of the way.
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