How To Use Live Chats Like A Pro!

The goal of Mutual is to bring people together, and that all starts with helping people meet and start conversations.

Until now, the only way to interact with people on Mutual has been by swiping up and down on their profiles. This is a great way to express interest and start a connection, but we thought we could do one better! I mean, we have the biggest community of LDS singles on the planet. Why have only one way to interact with them? 

The Mutual team has been working to bring an innovative new way to connect with the people on Mutual.. A modern twist on speed dating that we call Live Chats.

Benefits of Speed Dating

  • People that invite people to chat are 10 times more likely to end up in a conversation than those who just like others on the app.
  • Everyone in a Live Chat session is there to connect right now, which means more intentional, focused conversations.
  • Being active in Live Chats boosts your visibility and helps your profile stand out during the session.
  • You get a real feel for someone’s personality beyond their profile before deciding whether to match.
  • It’s genuinely fun—like mini speed dates you can join from your couch, with a spark of excitement every time you connect.

So, how does speed dating work?

  • Typically, these are bi-weekly Sunday night sessions that start at 7 PM MST. Live Chat sessions will be enabled for a few hours. 
  • During a session, browse through other people online who also have joined the session. You can filter by Age and Distance. (More filters to come in the future)
  • See someone you want to talk to? Tap their profile and send them a request.
  • The other person will receive a notification indicating that someone is requesting to chat and can choose to accept or decline.
  • If the person is unavailable and you still want to meet them you can send a Gold Note to chat at a later time. 
  • If a Live Chat invitation is accepted, you both will jump into a 3-minute timed text chat session where you can get to know the other person.
  • After the time is up, both you and they will have the choice to keep the conversation going (and match!) or to move on.

Why you will love Speed Dating

  • Unlike traditional speed dating events, things here aren’t random. You can see who you are requesting to talk to, as well as those who request to talk to you. (We may add random matching features in the future.)
  • Everyone in a Live Chat session has the same goal – meeting someone to talk to RIGHT now. No more guessing at intentions or wondering if the other person is ever going to message you back. You know they’re online and ready to chat, too!
  • Sending a Live Chat request (or accepting one!) isn’t a marriage proposal. 😉 Take a chance! If you both hit it off and want to continue the conversation, great! If not, no pressure; that’s the whole point of Live Chats.

Conclusion

Here at Mutual, we care deeply about helping people connect. Live Chats is the first of many ideas we are working on to help more people find their person.

Thank you for trusting us! We are here for you. 🫶

The Mutual Team


Frequently Asked Questions:

  • Q: What happens if I get multiple requests to chat?
    A: You will see the requests in the order in which they come in. Accepting them will put you in a “busy” state and let others know you are unavailable.
  • Q: Will there be Video or Audio calls? Or just text?
    A: We are launching with text chats only for now. However, video and voice may be an option in the future if there is enough interest!
  • Q: What happens if we both choose to continue the conversation?
    A: Both you and the other person will leave Live Chats and go to the normal Mutual chat tab, where you can continue to talk without a time limit.
  • Q: If I leave Live Chats, can I join back in later in the session?
    A: Of course! Live Chats are most effective when people are online during the session. Leaving the app for an extended period or going back to the swiping tab will log you out of Live Chats until you join back in.
  • Q: I encountered something weird or broken with Live Chats. What should I do?
    A: We built Live Chats focused primarily on simplicity, stability, and scalability, but there are bound to be bugs and issues that arise that we didn’t catch in our internal testing. If you encounter any issues or have ideas or feedback, please submit it using our feedback form here or email us at support@mutual.app.

28 responses to “How To Use Live Chats Like A Pro!”

  1. geovanni Fernandez Avatar
    geovanni Fernandez

    Es muy buena iniciativa lo que estan haciendo para unir mas solteros en una relacion que los llevara hacer convenios en el templo.,,,

  2. Is it available all the time?

    1. mutualappblog Avatar
      mutualappblog

      Speed dating is available to everyone while it’s in beta testing, but sessions only open up once a week. Check your speed dating tab in the app for the next session!

  3. When i matched with someone for speed dating it showed me as someone completely different!

    1. mutualappblog Avatar
      mutualappblog

      Whoops! That’s not good! Please report your issue to support@mutual.app and they can help you correct it!

      1. Consuelo Hidalgo Avatar
        Consuelo Hidalgo

        Me gustaría casarme en el templo yo hoy seguido al templo y me encanta estar en el templo y mi única meta casarme en el templo

  4. Robert Smylski Avatar
    Robert Smylski

    Compliments to everyone at Mutual for the excellent work- service you are providing. And your dedication to the ultimate goal of bringing singles together and love the speed dating concept. Thank you 🙏🏻

  5. Bien de bien

    1. Super interesante ☺️

  6. Así es mejor es más rápido

  7. How do I participate?

    1. mutualappblog Avatar
      mutualappblog

      Speed Dating is currently live in the app! It’s in beta testing but it’s open to everyone.

  8. Hola, entonces cuando es la siguiente sesión??

    1. mutualappblog Avatar
      mutualappblog

      Sessions happen weekly – check the speed dating tab in the app for the next session!

  9. Pero cuando?? No hay fecha….

  10. Bien

  11. Whens the next speed dating

    1. mutualappblog Avatar
      mutualappblog

      Regularly check your speed dating tab in the app for the next session!

  12. I don’t mind speed dating, but I think it would be easier if people actually signed up on a list, so there can be guesstimate of how many will potentially be able to attend. It’s awkward when it’s just 3 people in the chat. My two cents.

  13. Kendall Prince Avatar
    Kendall Prince

    I was going to leave some suggestions if I can
    One I think you should timestamp or date stamp downloading Photos to prevent photos that are really old lol
    I’m working with a company verified profiles on the block chain if you’re familiar with that, it’s not so expensive and it would give you an edge. I think over everyone else.

  14. Kendall Prince Avatar
    Kendall Prince

    I would love to see photos timestamp to the date. They’re downloaded on the app.
    I would also like to see if you guys would use a block chain company to do verified profiles, which would completely weed out AI
    Fraudulent nonexistent people

  15. I have not experience this speed mutual

  16. staclarita2021 Avatar
    staclarita2021

    Thanks for this

  17. Hello

  18. I love the idea of speed dating. Chat is nice but I would like to see voice/video options at some point!

  19. Is this just for young adults or all ages???

  20. Why every two weeks. I missed out today?

  21. One question I’m extremely shy

Leave a Reply to Terra BarnesCancel reply

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