Everything You Need To Know About The Pioneer Day Sale

What is the Pioneer Day Sale?

We are excited to offer some crazy good deals for 3 days only!

What is Pioneer Day?

Pioneer Day is a state holiday in Utah, U.S.A. (where Mutual is based.) It is a celebration of the pioneers arriving in the Salt Lake valley in 1847. In Utah, it is celebrated with parades, fireworks and other festivities. At Mutual, we are celebrating by offering some of our best pricing of the year on mutualUp subscriptions.

How do I redeem a purchase?

If you log in when making your purchase, the subscription will automatically be applied to your account (unless you are already premium, see below). If you choose to checkout as a guest, you will receive an email with a single-use redemption code for each subscription purchased. You can click the link in the email to activate your code.

If you are unable to activate your subscription, please send us your proof of purchase with the redemption code and we can activate it manually!

What if I already have mutualUp?

If you have a current subscription to MutualUp, you will have to wait until your current subscription expires to redeem the pioneer day promo code! In order to take advantage of the promo code, you will need to redeem the code at the end of your existing subscription. To make sure your current subscription doesn’t auto-renew, you must cancel your subscription. Follow the instructions below:

PLEASE NOTE: If you don’t see an option to cancel your subscription, that means that you have already successfully cancelled your subscription.

To cancel your MutualUp subscription on your iPhone:
  1. Tap here to view your Subscriptions page.
  2. Tap Mutual – LDS Dating.
  3. Tap Cancel Subscription.

To learn more, please visit Apple’s support page.

To cancel your MutualUp subscription on your Android phone:
  1. Tap here to view your Subscriptions page.
  2. Tap Mutual – LDS Dating.
  3. Tap Cancel subscription.
  4. Follow the instructions on the screen.

To learn more, please visit Google Play’s support page.

How do I gift a subscription to others?

Shortly after purchasing a Pioneer Day promotional package, you will receive an email with a single-use redemption code for each subscription purchased. All you need is to give that code, and they can redeem it on their account.

Does this auto-renew once it expires?

Yes! When you subscription time is up, it will automatically renew. Hopefully, you won’t need it to though. 💍 👰 🤵

If you do not want your subscription to auto-renew, you can log in to mutual.app/account to see your subscription information. Click the button at the bottom of the page to cancel your subscription. This will not immediately end your subscription, but will stop it from auto-renewing when the subscription period ends. We recommend cancelling at least 24 hours before renewal to make sure the cancellation occurs in time.

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