What is MutualUp?

Jul 16, 2019

It’s a jungle out there, but you don’t have to go without tools for success! Mutual is free to use for all members of The Church of Jesus Christ of Latter-Day Saints. That being said, MutualUp is our premium service for users looking to get an extra edge on the competition, and increase their chances of finding a special someone!

MutualUp has a number of pretty neat features to make the experience easier for you. We’re constantly working on adding even more, but here’s a brief lowdown of everything a MutualUp subscription has to offer so far:

Features of MutualUp

See Who Likes You

We know you’re popular, and people dig you. Finding your admirers is the hard part! How about removing some of the mystery? See Who Likes Me creates a special queue of all Members that have swiped up you but you haven’t matched with yet!

Daily Notes

Did you know you can send a message before matching?  Notes are an excellent way to stand out to a potential match. Send a Note to someone special daily and increase your chance at a match. MutualUp Members get one Note every 24 hours!

Daily Boosts

Do you really want someone to see your profile right away? Boosts are an excellent way to make that happen. Send a Boost to guarantee that someone will see your profile first thing. MutualUp Members get one Boost every 24 hours!

Advanced Filters

With MutualUp, you will have access to many additional filters. These include: Height, Distance (Are they willing to relocate?), Education, Language, Marital History, Children, Future Children, Relationship Goals, Church Attendance, Temple Recommend, Served a Mission, Pets, Fitness, and Politics.

Unlimited Daily Swipes

You don’t need to worry about any swipe limits. Swipe on as many profiles as you want each day!

Prioritized Profile

This ensures that your profile is shown to others more often so that you get noticed!

Ward Hop

Search anywhere around the world. Planning a trip to another city and want to scope out singles in the area? Ward Hop allows you to set your location anywhere globally as if you were there and make matches. Other Members in that area can swipe on you and you on them. This, coupled with See Who Likes Me, is the ultimate combo.

Ninja Mode

Some people would prefer to keep their profile on the down low. We get it. With Ninja Mode, you can hide your profile from everyone except those you swipe up on. Perfect for the stealthy swiper.

Unlimited Double Takes

Everyone makes mistakes. Undo your last swipe and return them without going through the entire queue. Unlimited Double Takes removes the limit of times you can undo your last swipe.

No Ads

Remove ads from your swiping experience.

Read Receipts

In messaging, you can now find out if someone has seen your latest message!

Video Chat

MutualUp members can start a Video Chat with their matches.

Search anywhere around the world. Planning a trip to another city and want to scope out singles in the area? Ward Hop allows you to set your location to anywhere on the globe as if you were actually there and make matches. Other users in that area will be able to swipe on you and you on them. This, coupled with See Who Likes Me is the ultimate combo.

(*NEW!) Video Chat 

Test out the chemistry before going on a date (or investing in a plane ticket.) Video chat is a fun way to let your relationship progress without having to give your number out to everyone. Plus, it adds an extra element of safety. Meet face-to-face without having to be in the same place! Any member can accept the call, only mutualUp members can initiate it. 

Profile Boost

Nobody likes waiting in line. Give yourself an extra boost, and get seen by others sooner, and match even faster!

Height Filter

We were surprised that this was one of the most requested features! During the creation of your profile, you aren’t setting your height for no reason. With the Height Filter, you can narrow your search by height. Doesn’t get more straightforward than that.

Daily Notes

Did you know you can send a message before matching? Notes are an awesome way to really make yourself stand out to a potential match. Send a Note to someone special every day and increase your chance at a match. MutualUp users get +1 Note every day!

Unlimited Double Takes

Everyone makes mistakes. Undo your last swipe and bring them back without having to go through the entire queue. Unlimited Double Takes removes the limit of the number of times you can undo your last swipe. 

Ninja Mode

Some people would prefer to keep their profile on the down low. We get it. With Ninja Mode, you can hide your profile from everyone except those you swipe up on. Perfect for the stealthy swiper.

No Ads

Hey, ads pay our bills… but so does MutualUp! No Ads lets you totally remove ads from your swiping experience.

Read Receipts

In messaging, you can now find out if someone has seen your latest message!

To upgrade to MutualUp, open Mutual on your phone and select it from the menu area of the app.

Mutual Team
Mutual | Website | + posts

Our team of love experts at Mutual works hard to make sure you have the most helpful dating advice out there. Whether you're still searching for your person or working to move your relationship from the chat bubble to in-person, we've got your back every step of the way.

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COMMENTS

When I deleted the app it asked if I wanted to cancel subscription so I did but they have been charging me every week. Idk what to do

Hey Brandon! Contact support by emailing support@mutual.app and they can help you solve the issue!

I got some problems of using Mutual, I have contacted the support team but they never respond. I am so sad for the low quality service.

We are sorry that happened. Please contact us at support@mutual.app, and we will be happy to assist you.

If one buys the subscription, is that feature public to everyone? Is there a way to hide it?

Nope! Nobody will know whether you have a MutualUp subscription except for you.

Can not access app after payment of membership will stop payment if we can’t fix this

Oh man, I am so sorry you can’t access the app! Reach out to support@mutual.app, and they can help figure out what’s going on! 🙂

I signed up yesterday and the app won’t let me verify. I’m stuck and reached out by email and nothing!!!

Oh no! Please reach out to support@mutual.app, and they can help you!

Can my profile get approved faster?

Reach out to support@mutual.app 🙂

So excited to be on this app

Hi Melody!
MutualUp is our premium offering that enables you to see who’s liked you, Ward Hop, use our video chat feature, and a ton more!

Yeah I pay for 6month and I should talk too the guys but wont let me talk too them

I paid for “Mutual Up” and am unable to use any of the features. Every time I try to, it takes me to the pay section. Then it states that I have already paid. Customer support does not respond. What is the problem?

Hi Lori! Sorry to hear you’re having trouble. Please reach out to support@mutual.app for help, or contact us through the app by going to Settings > Help and FAQ > and sending a message using the message icon in the lower right hand corner.

[…] to maximize your odds of meeting “the One”? Try MutualUp – our premium membership that gives you access to 8 features sure to boost your […]

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